What is a
Dr John Dean
Appointment requests can be made by telephone, by letter or by e-mail. Referral letters from GPs or other specialists are welcome but we will also see patients that prefer to self-refer; your confidentiality is respected at all times. You are encouraged to bring your partner to the initial consultation with us, but this is not a requirement.
We understand that concerns regarding sexuality and sexual function are sometimes uncomfortable to discuss and may also be emotionally-charged. We are sensitive to these issues and you should not be concerned about knowing the scientifically-correct words to describe your difficulties and the impact that they have upon your life and relationships.
It is likely that we will ask to examine you during your care; this often, but not always, done at your first visit. If you have any concerns about being examined, please speak with us. We will be able to explain what exactly may be necessary to complete the assessment of your problem. You may have a preference to be examined by a doctor of a particular gender; we will always try and accommodate your wishes. A chaperone may be provided at your request or, alternatively, you are welcome to bring a friend or partner to be with you. It is advisable, where possible, for women to schedule appointments for a time when they are not menstruating.
It is important that you bring with you all records pertaining to the problem for which you are seeing us. These items may include laboratory results, radiology reports, notes from previous consultations and a list of all medications that you are currently using. If you are uncertain what items to bring with you, please ask our office team prior to your arrival. Following the consultation, we will make recommendations regarding any investigations that may be necessary and treatment options.
We provide you with a written report of our consultation, a commentary on any relevant investigations and recommendations for your further treatment. We can provide private prescriptions for medications where these are necessary. We are also happy to liaise with your GP or other specialists regarding the provision of your care, provided that you are happy for us to do so. With regard to ethical standards, we strive to conduct our practice in accordance with guidance set out in the UK General Medical Council publication, Good Medical Practice.
If you are going to be late for an appointment, we ask that you call and inform us of this. While we always try to accommodate the unexpected, we may have to offer an alternative appointment time. We ask that you give us at least 24 hours notice if you need to cancel or reschedule an appointment.